Creative Canvas Studio - Privacy Policy

Effective Date: October 26, 2023

Creative Canvas Studio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, creativecanvasstudio.com (the "Site"), and use our services. By accessing or using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

• Personal Information: This includes information that identifies you as an individual, such as your name, email address, postal address, phone number, and payment information (if you make purchases through our Site). We collect this information when you register an account, subscribe to our newsletter, make a purchase, or contact us through the Site.
• Usage Data: This includes information about how you use our Site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We collect this information automatically through cookies, web beacons, and other tracking technologies.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on our Site. Cookies are small text files that are stored on your device when you visit a website. They allow us to recognize your browser and remember your preferences. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: We use your information to operate our Site, provide you with the services you request, and improve the quality and functionality of our Site. This includes personalizing your experience, providing customer support, and troubleshooting technical issues.
• To Communicate with You: We use your information to communicate with you about our services, promotions, and other news. This includes sending you newsletters, responding to your inquiries, and providing you with updates about your account.
• To Process Payments: If you make purchases through our Site, we use your payment information to process your payments and fulfill your orders.
• To Detect and Prevent Fraud: We use your information to detect and prevent fraud and other illegal activities.
• To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
• For Analytics and Research: We use aggregated and anonymized data for analytics and research purposes to understand how users interact with our Site and improve our services.

3. How We Share Your Information

We may share your information with the following categories of recipients:

• Service Providers: We share your information with third-party service providers who help us operate our Site and provide our services, such as payment processors, hosting providers, email marketing providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only share your information with your consent.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• In Connection with a Business Transaction: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your sensitive information when it is transmitted over the internet.
• Access Controls: We restrict access to your information to authorized personnel only.
• Regular Security Assessments: We conduct regular security assessments to identify and address vulnerabilities in our systems.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your information for as long as necessary to provide you with our services and for the purposes described in this Privacy Policy. We may also retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to restrict the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

To exercise your rights, please contact us at privacy@creativecanvasstudio.com. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@creativecanvasstudio.com. We will take steps to delete the information as soon as possible.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Creative Canvas Studio
Privacy Department
101 Art Lane
San Francisco, CA 94107
privacy@creativecanvasstudio.com
(415) 555-0100

10. International Data Transfers

If you are accessing our Site from outside of the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws of the United States might be different from those in your country. By using our Site, you consent to the transfer of your information to the United States.

11. California Consumer Privacy Act (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. These rights include:

• The right to know what personal information is being collected about you.
• The right to know if your personal information is sold or shared, and to whom.
• The right to opt-out of the sale of your personal information. Creative Canvas Studio does not sell your personal information.
• The right to request the deletion of your personal information, subject to certain exceptions.
• The right to non-discrimination for exercising your CCPA rights.

To exercise these rights, please contact us at privacy@creativecanvasstudio.com. We will verify your request using information associated with your account, including your email address. You may also designate an authorized agent to make a request on your behalf.

12. General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights include:

• The right to be informed: About how we collect and use your personal data. This Privacy Policy aims to provide this information.
• The right of access: You have the right to access the personal data we hold about you.
• The right to rectification: You have the right to have inaccurate personal data rectified.
• The right to erasure: You have the right to have your personal data erased under certain circumstances.
• The right to restrict processing: You have the right to restrict the processing of your personal data under certain circumstances.
• The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller without hindrance from us.
• The right to object: You have the right to object to the processing of your personal data under certain circumstances.
• Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, subject to certain exceptions.

To exercise your GDPR rights, please contact our Data Protection Officer at privacy@creativecanvasstudio.com. We will respond to your request within one month.